TLDR: The process for deleting your data with Thirdfort depends on your verification stage. Before verification, contact the referring organization to delete your data. During or after the check, you can delete data via the Thirdfort app, with deletion occurring instantly in the app and within 30 days by partners, per GDPR. Completed reports remain with the requesting organization, who must be contacted for deletion. Ongoing monitoring may affect deletion options, requiring contact with the requesting organization.
Deleting your data
The process for deleting your data varies depending on whether you have started or completed your Thirdfort verification.
Before your check
If you have been referred to complete a Thirdfort check but do not wish to be verified using Thirdfort, please contact the organisation that referred you to us.
They can delete your check from our system and advise on alternative methods of verification.
During your check
During your check, data is stored locally on your device and passed to Thirdfort as you complete your tasks to be processed. At any time, you can select the option to delete your data within the Thirdfort app.
This will delete data stored by Thirdfort and by the partners we use to carry out verification. Your information will be deleted instantly from the Thirdfort app and generally by our partners within 30 days, in accordance with GDPR and the Data Protection Act.
After completing your check
Once your check is complete, you can use the ‘delete my data’ button within the app to delete your data stored by Thirdfort and by the partners we use to carry out verification. Your information will be deleted instantly from the Thirdfort app and generally by our partners within 30 days, in accordance with GDPR and the Data Protection Act.
Your completed verification report and the data contained on it will still be available to view by the organisation that requested it. If you wish for this to be deleted, please contact the organisation that requested your check.
Ongoing Monitoring
Depending on the nature of your transaction, and if this is still ongoing, the organisation requesting your Thirdfort check may enable ongoing monitoring to alert them to any changes in the details you have submitted over time.
If they have chosen to enable this, you will be notified when you attempt to delete your data. Should you wish to delete your data whilst this is enabled, please contact the organisation that requested your check. You can read more about what ongoing monitoring is here.