Getting Started

Downloading Thirdfort

• How do I download the Thirdfort app?
• Which devices can I download Thirdfort on?
• How can I update my device to install Thirdfort?
• My device is not compatible

Signing In

• How am I invited to Thirdfort?
• How do I get started with the Thirdfort app?
• How do I log in to the Thirdfort app?
• Which check do I need to complete?
• How do I swap to a different check?

Personal Details Task

• Providing your legal name
• Providing your date of birth
• Confirming your name & date of birth

Tips & Tricks

• Do I have to use a smartphone?
• Who is the verification check for?
• Can I do more than one Thirdfort check on my device?
• When do I need to complete my check by?

Troubleshooting

• I'm not receiving a code when I try to log in
• Why can't I see any transactions?
• How can I change my personal details?
• I've completed a check outside of Thirdfort