Getting Started

Downloading Thirdfort

• How do I download Thirdfort?
• Which devices can I download Thirdfort on?
• How can I update my device to install Thirdfort?
• How can I install Thirdfort if my phone is not compatible?

Signing In

• How am I invited to Thirdfort?
• How do I get started with the Thirdfort app?
• How do I log in to Thirdfort?
• Which transaction do I need to complete?
• How do I swap transactions?

Personal Details Task

• Providing your Legal Name
• Providing your Date of Birth
• Confirm your Name & Date of Birth

Tips & Tricks

• Do I have to use a smartphone?
• Who is the check for?
• Can I do more than one Thirdfort check on my device?
• When do I need to complete my check by?

Troubleshooting

• I'm not receiving codes
• Why can't I see any transactions?
• How can I change my personal details?
• I've completed a check outside of Thirdfort