TLDR: The article explains that uploaded documents can be amended before submitting a task by deleting or replacing them. After submission, documents cannot be changed; for sensitive documents, users should contact support, and for non-sensitive ones, they should ask the requesting organization to discard them. Users can upload correct documents after all tasks are submitted via the "Upload Optional Documents" option.
Uploaded Documents
If the task you have uploaded a document in is still open, you still have the opportunity to go back and amend this. Up until you submit the task, you can delete any documents you have uploaded and add new ones in their place.
I've already submitted the task
If you have already submitted the task, then these documents cannot be amended. If the document is of a sensitive nature, please chat to our team.
If the document is not sensitive, please contact the organisation that requested your Thirdfort verification and ask that they discard this from your completed verification.
How can I upload the correct document?
Once you have submitted all your tasks, you will see an option to 'Upload Optional Documents' at the bottom of the final app completion screen. Using this, you can then upload the correct documents. Our guide here explains how to do this in more detail.