TLDR: The article explains how to upload documents or photos from your phone by selecting "Add PDF" for files or "Add Photo" for images. You can upload new photos, existing photos, or files saved on your device. For utility bills or bank statements, you'll need to confirm the document is dated within the last 3 months. After uploading, you have the option to save your proof of address.
Choosing a Document
After choosing the type of document you would like to upload you can select how you want to upload this. Documents can be uploaded as either photos or documents saved to your phone.
Uploading a Document
If you choose to upload a document, please select 'Add PDF.' You will then be taken to your phone's file app.
From here, you can view the files you have saved to your phone and select the one you want to upload.
If you choose to upload a utility bill or bank statement, you will be asked to confirm if it's dated in the last 3 months.
Uploading a Photo
If you choose to upload a document, please select 'Add Photo.' You will then be asked where you would like to upload the photo from.
You can take a new photo, upload an existing photo or upload a photo saved as a file to your phone.
If you choose to upload a utility bill or bank statement, you will be asked to confirm if it's dated in the last 3 months.
Saving your Proof of Address
Once you have uploaded either a photo or a file you will then have the option to save your document. You can read more about completing this stage here.