TLDR: Thirdfort's Support Team is available Monday, Tuesday, Thursday, and Friday from 9 AM to 6 PM, and Wednesday from 10 AM to 6 PM. They are closed on UK public holidays. For help, contact via email at help@thirdfort.com, call 01617680083, or use live chat on their Help Centre or app. Legal questions should be directed to the referring organization.
Thirdforts Opening Hours
Here at Thirdfort we know that everyone needs a helping hand sometimes. Thats why our Support Team are here to guide you through the Thirdfort app step by step.
The Thirdfort Support Team are available 9 AM - 6 PM Monday, Tuesday, Thursday and Friday. On Wednesdays we open from 10 AM - 6 PM.
There may be a few occasions, like bank holidays, where we’re unavailable, and if so, these will be listed below.
If your question relates to something outside of providing your ID & documents via the app, such as a legal question, please contact the organisation that referred you to Thirdfort, and they will be able to assist with this.
How to Contact Thirdfort
You can email us at help@thirdfort.com.
You can call us on 01617680083.
Chat to us using the live chat on our Help Centre or App for the quickest response.
Reduced Opening Hours
The Thirdfort Support Team are unavailable during UK public holidays.