I need to change the details I've submitted
Once you have confirmed your property price, stamp duty and property address these details cannot be amended so please double-check them before submitting them.
I've submitted the task with the wrong details:
Once you've submitted the Source of Funds task, Thirdfort cannot make changes to your information. Please finish your other tasks to complete your verification. Next, contact the organisation that requested your check and ask them to initiate a new check containing only the Source of Funds task. Once they action this you will receive a new invite to Thirdfort, our guide here explains how you can then access this new check.
The purchase price I provided is too low
If the purchase price entered is too low please add all the sources you are contributing to the purchase. This will exceed the amount required and allow you to complete the task. Please then contact the organisation that referred you to Thirdfort to advise them of the correct amount.
The purchase price I provided is too high
If you are purchasing as a shared owner please see our guide here.
If the purchase price entered is too high please start by adding all the sources that are being contributed to the purchase, leaving only the extra amount as unaccounted for.
Please then select to add a source and select the option for 'other.' Please then enter the amount as the remaining unaccounted for funds, and title where the money is coming from as 'error.' This will then allow you to submit the task, and highlight to the organisation you are working with to dismiss the incorrect amount.