How to Provide your Address
The Provide Address task will appear on the home screen of the app once you have entered your name and date of birth. Click "Start" to begin the task. Please then select "Enter your Address"
The task will then ask you to select which country you live in. By selecting the box on screen, you can then scroll through all of the available countries. Once you have selected your country please select "Next." By default, the country is set to the UK.
The app will then give you the option to search for your address via a postcode finder tool. We recommend using this simple search function as it ensures that the format of your address is entered correctly. Type in your postcode and select your address from the drop-down menu.
If you are struggling to locate your address, you can tap "Add address manually" and fill it in your address manually:
If your address is not recognised, please get in touch with our support team on 01617680083 (option 1) or via our live chat service.